Frequently asked questions

InvoHub is a tool that automatically collects supplier invoices from your email, cloud storage and other sources, recognizes them, processes them with AI, and prepares them to hand over to your accountant.

It's built for owners and managers of small and medium businesses who otherwise spend time each month manually gathering invoices from different places and passing them to accounting. InvoHub does that work for you — saving you meaningful time every month.

You sign up and log in with your Google or Microsoft account — keeping your account fully secure. During registration you enter your company details so the system knows which invoices belong to you.

Then you connect at least one invoice source — for example, set up a cloud storage folder (Google Drive) or connect a Gmail or Outlook mailbox. The simplest option is to upload invoices manually.

From that point, InvoHub starts watching your chosen sources and collecting new invoices automatically. You no longer have to do anything by hand.

About five minutes. Connecting a mailbox or cloud storage uses secure sign-in (OAuth) — you simply approve access, and InvoHub starts working.

No. InvoHub is designed so that any business owner or employee can use it without technical background. Setup takes a few clicks, and everything else happens automatically.

There are no limits — enter the details of all your companies, and InvoHub will automatically recognize each invoice and assign it to the right company.

InvoHub processes collected invoices with AI: it recognizes the document, extracts the key data (supplier, amounts, dates, VAT), checks it for correctness, and detects duplicates.

The end result is clean, structured invoice data, ready to hand over to your accountant in the format you choose.

InvoHub collects invoices from several sources: Gmail and Outlook mailboxes, cloud storage (Google Drive, with Dropbox and OneDrive coming soon), and direct upload (PDF or photo). You can also use a dedicated forwarding email address, to which you can forward invoices or give to your suppliers as the recipient.

You connect a mailbox through secure “Sign in with Google” or “Sign in with Microsoft” (OAuth). InvoHub never receives your password — only permission to access your mail, which you can revoke at any time.

Once connected, the system automatically recognizes invoices by supplier and collects them. You can set the date to collect from, or leave it to collect only new invoices.

No, it's not required. If you'd rather not grant mailbox access, you can use other collection methods: upload files manually, connect a cloud storage folder, or simply forward invoices to your unique forwarding email address.

InvoHub looks for and processes only invoices — other email content is not used for any other purpose.

You can also set up rules that limit which emails enter processing at all.

Email content is handled automatically, by machine; our staff do not review your email. Learn more: https://invohub.eu/privacy .

Yes. You can connect several Gmail or Outlook mailboxes — for example, multiple company mailboxes, or a personal and a business one. All invoices are collected in one place.

You can create a unique email address (up to 5 addresses), to which you can forward invoices or give to your suppliers. Invoices sent to that address automatically arrive in InvoHub and are processed — with no access to your mailbox required.

You can connect a Google Drive folder (Dropbox and OneDrive support is coming soon). InvoHub automatically watches the chosen folder — when a new invoice appears, it's processed without any action from you.

Multiple cloud folders are handy for different employees who regularly need to scan and upload paper invoices or receipts. You can create any number of folders, and employees don't need an InvoHub account.

Yes. You can upload any invoice directly on your computer or phone (while logged in) — handy for paper invoices or one-off documents. Upload a PDF or a photo, and InvoHub recognizes and processes it like any other invoice.

InvoHub accepts PDF, JPEG, PNG and WEBP files. For manual upload, the maximum file size is 20 MB. Support for various XML invoice standards is coming soon.

Only one person — the one responsible for collecting invoices — logs in to InvoHub. But InvoHub can still gather invoices received by several employees:

• You can connect any number of mailboxes.
• Each employee can be given their own Google Drive (Dropbox, Microsoft OneDrive) folder.
• You can have up to 5 forwarding email addresses.

All data is stored on European Union servers and kept encrypted. Files are stored with encryption, and sensitive data (such as access tokens) is encrypted on top of that.

Yes. InvoHub complies with the General Data Protection Regulation (GDPR). Data is processed in the EU, appropriate security and data-protection measures apply, and our processing terms are set out in our privacy policy and data processing agreement.

CASA Tier 2 (Cloud Application Security Assessment) is a security assessment standard set by Google for applications that access user data, such as Gmail. It involves an independent security audit.

To be able to analyze users' incoming invoices, InvoHub completed a CASA Tier 2 audit. For you, that means our security practices were reviewed by independent assessors against a recognized standard.

One of CASA's principles is that user data is processed automatically, by machine.

Your invoice data belongs to your account only and is not accessible to other users. The system is built on strict data isolation — each customer's data is kept separate.

We don't allow the usual username-and-password combination to sign in to the platform — we use secure OAuth only. As a result, we never hold any of your passwords.

You connect mailboxes and cloud storage through that same secure OAuth, so InvoHub never receives your password. Instead, an encrypted access token is stored, which you can revoke at any time.

Yes. You can disconnect any connected service at any time — this ends its access. You can remove all collected documents whenever you wish. You can also request full deletion of your data under the rights granted by GDPR.

Yes. As it processes invoices, InvoHub automatically detects duplicates — for example, when the same invoice arrives both by email and through another source. This prevents the same invoice from being accounted for twice.

Extracted data is checked in several ways. First, a mathematical check confirms the amounts (net, VAT, and total) are consistent with each other. Second, the data is checked against the invoice requirements of Article 80 of the Lithuanian Law on VAT.

On top of that, the AI assigns a confidence score to each invoice. If it's low, or discrepancies are found, the invoice is flagged for review so you can verify it manually.

InvoHub recognizes the invoice VAT rate (the rates in force in Lithuania — 21%, 9%, 5% and 0%) and VAT amounts, and assigns the invoice to the right company by the buyer's VAT code.

The system also identifies the nature of the transaction, which is needed for i.SAF reports. If an invoice involves an unusual case, it's flagged for review.

Yes. InvoHub recognizes special VAT cases, such as reverse charge or the margin scheme (for example, sales of used cars). Such cases are flagged accordingly, and if extra checking is needed, the invoice is routed for review.

Yes. InvoHub extracts not only the invoice totals but also individual line items (goods or services) — with description, quantity, unit price and VAT rate. You can review the line items and adjust them if needed; the totals are recalculated automatically.

You can export invoices in several formats: PDF (as a ZIP archive), Excel, CSV, and i.SAF-compatible XML. This lets you hand the data to accounting in exactly the form they need.

Yes. InvoHub generates an i.SAF-compatible XML file with the required data, including the transaction nature and VAT breakdown. The XML is produced for VAT payers.

InvoHub's export formats (Excel, CSV, i.SAF XML) are compatible with Lithuanian accounting software. You can import the data into your own software or pass it to your accountant.

We're planning to add automatic (API) integrations with the most widely used accounting software in Lithuania (Rivilė, B1.lt, Robolabs and others) in the near future.

You can set up automatic export: on a chosen day of the month, InvoHub prepares the invoices and sends them to a specified email address in the format you select. Your accountant receives the organized data without any action from you. You can also export invoices manually at any time.

We're planning to add the ability for an accountant to log in and see the invoices collected for several of their clients, manage their export, and handle the data — coming in the near future.

The AI's accuracy on documents is very high. But if there's an error, or a supplier entered information incorrectly, InvoHub lets you edit the extracted data (for example, a company name, code, and so on) right in the platform.

During the beta period, InvoHub is free. Pricing plans will be announced separately later. You'll be notified of any changes at least 3 months in advance.

No. No payment card is needed to register — during the beta you use InvoHub with no card and no contract.

When the beta ends, we'll let you know in advance and present the pricing plans. If you decide to continue with InvoHub, your collected data stays.

InvoHub is not an accounting system — it's only a tool for conveniently collecting and processing invoices. For that reason, we don't commit to storing your documents for longer than 12 months.

You register on the website, connect at least one invoice source, and InvoHub starts collecting invoices automatically. The whole process takes about five minutes and saves you time every month.